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Casa Mariposa - A luxury, self-catering villa with private heated spa/hot tub in Caleta de Fuste, Fuerteventura - one of the sunny Canary Islands - ideal for family holidays for up to six people Booking the Villa
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Booking Conditions
1. The signing of the booking form constitutes acceptance of these conditions by the client. 2. The signature of the lead person named on the booking form constitutes acceptance of these conditions by all members of the party. 3. As a general rule, bookings for 'single sex' groups will not be accepted unless by prior arrangement with the owners. 4. If the client does not pay the balance due at the prescribed time, the owners reserve the right to cancel the booking and to retain the deposit. 5. The owners accept no responsibility for, and shall not be liable in respect of, loss, damage or changes caused by force majeure events (eg strikes, floods, fire, closure of airports, weather conditions) or any other event beyond their control. However, every effort will be made to assist guests so affected. 6. The accommodation is booked exclusively for the persons named on the Booking Form. No other persons may use the accommodation without written permission of the owners. 7. The owners do not accept liability for the loss of main services such as electricity or water supplies, nor the consequences of the actions or omissions of persons who may control the supply of main services. 8. The owners accept no responsibility for the loss or theft of clients' property at any time or in any place. Clients are responsible for their own "all risks" insurance and must have appropriate travel/holiday insurance in force for the period of the trip. 9. The free transport from the airport and optional return transfers are provided on an informal basis as a service to clients. In the unlikely event of an accident, no claims against the driver or owners can be entered into. 10. As the transport service also operates on behalf of other properties, it is offered on a first come, first served basis. 11. Parties of more than 4 guests will be taken to/from the airport in two vehicles - this is reflected in the price of the return trips. 12. In the unlikely event that circumstances beyond the reasonable control of the owners necessitate the cancellation of the holiday arrangements, the owners reserve the right to cancel the booking at any time. If a booking is cancelled then the owners will only be liable to refund monies already paid by the client. However, every effort will be made to offer alternative arrangements with the mutual agreement of the client. 13. Prices may be subject to change at any time. However, the charges agreed at the time of the provisional booking will constitute the final cost payable. 14. If payment is made in any currency other than £ Sterling, the exchange rate will be mutually agreed at the time of the provisional booking and will be applied to the deposit, balance of rental costs and breakages deposit refund when appropriate. 15. Alterations to the reserved holiday dates may only be made with the prior written agreement of the owners and this may incur an additional charge.
In order to ensure that the villa is clean and ready for your arrival and for the party following you, we specify that the rental begins at 4.00 pm on the arrival date and ends at 10.00 am on the departure date. However, if these times do not coincide with your flight times, please let us know as some flexibility may be possible.
The spa has been provided for the enjoyment of our guests. We have installed a handrail and steps for their safety but all guests are reminded that tiles and other surfaces can become slippery when wet. Care must be taken when getting in or out of the spa or when walking around in its vicinity, especially with bare feet. Children of all ages must be supervised by an adult. In addition, we have supplied plastic glasses which must be used at all times outside the house. Guests are reminded that they are responsible for their own safety. Parents/guardians are responsible at all times for the safety of their children and no form of pool or spa protection - such as fences, gates or covers - can ever be a substitute for proper adult supervision.
In order to keep the spa functioning correctly, our property managers have to make regular visits to check the condition of the water and make any necessary adjustments. This will have to be done during your holiday, but they will be as unobtrusive as possible. If they have to carry out any maintenance which, in their opinion, has been necessitated by customer action (for example, damage to jets and/or jet covers, addition of any substance to the water, excessive use of sun oil, 'foreign bodies' in the spa, etc) the cost of such call outs, labour and any parts required will be deducted from the breakages deposit. Chemicals for water balancing will have been added prior to your arrival. In order for them to be fully circulated throughout the spa, we suggest that you do not use the spa for at least 2 hours after your arrival.
Provisional bookings may be made by telephone or e-mail and will be held for seven days pending receipt of the booking deposit. The booking will be considered as confirmed on receipt of the completed Booking Form and the deposit of £50. In addition, a breakages deposit of £100 is payable with the balance of the rental. This sum will be refunded in full when we receive a satisfactory report from our property managers at the end of your holiday, along with the safe return of the keys. The cost of any replacement items, repairs and/or disproportionate cleaning will be deducted from the deposit as necessary. Please note that our property managers are not expected to do washing up at the end of your holiday. If the client elects to pay by credit or debit card a 3% charge will be added to invoices to cover costs. This can be avoided by paying by UK cheque or bank transfer. All cheques should be made payable to J Thomson.
The balance of the rental (plus breakages deposit) is payable 8 weeks before arrival. For holidays beginning within 8 weeks of booking, the full rental cost (plus breakages deposit) will be payable at the time of booking.
If the outstanding amount due is not paid 8 weeks prior to departure, we reserve the right to cancel the booking in which case the deposit is forfeit. Additionally, if the booking is cancelled by the client, the following charges will apply: More than 8 weeks - deposit only Between 4 and 8 weeks - 50% of the total cost of the booking Between 2 and 4 weeks - 75% of the total cost of the booking Less than 2 weeks - 100% of the total cost of the booking
As the villa has liability insurance only, it is essential that all guests have appropriate travel/holiday insurance.
No details of clients' names, postal or email addresses will be passed to a third party without the prior consent of the client. All text on the Guestbook page has been published with the prior permission of the writer. If at any time you wish us to delete your details from our database, please send an email to: enquiries@casa-mariposa.co.uk |
